Help Centre
Members & Registrants

Pay and upload proof of payment

Pay online or upload proof, then view payments and receipts.

Paying by bank transfer
  1. 1 Pay the bank

    Use your registration reference.

  2. 2 Upload proof

    Bank slip or transfer confirmation.

  3. 3 Organisers review

    Your registration shows Pending.

  4. 4 Registered

    Status changes to Paid.

If your proof is rejected, the reason appears on the payment page. Upload a corrected copy and it is reviewed again.

Paying by card or mobile money? You're registered as soon as the payment goes through — there's nothing to upload or review.

1

Open your registration

Sign in and select My Registration in the sidebar. Select Pay Now next to the conference, or View Details to see everything about your registration.

My Registration, with Pay Now and View Details 1 2
2

Choose how to pay

The payment page shows your reference and the amount due. Choose one way to pay:

  • Card — select Pay with Card to pay on a secure checkout page. You're registered as soon as the payment goes through.
  • Mobile money — for payments in ZMW. Enter your mobile number, select Pay and approve the prompt on your phone.
  • Bank transfer — pay into the account shown, using your registration reference as the payment reference, then upload your proof (step 3).
The Payment page with card, mobile money and bank transfer options 1 2 3 4
3

Upload your proof of bank payment

Under Bank Transfer, select Choose file, pick your bank slip or transfer confirmation (PDF, JPG or PNG, up to 5 MB) and select Upload Proof.

The organisers review it. If it's rejected, the reason appears on this page — upload a corrected copy the same way.

Make sure the whole document is visible and the amount and reference can be read. Blurred or cropped slips are the most common reason proof is rejected.
4

Check your payments and receipts

Payments in the sidebar lists every payment you've made, with its method, amount, status and date. Once a registration is paid you can download its receipt from your registration.

The Payments history page

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