Why does it say my email or NRC/passport number is already taken?
Every person in the system must have their own email address and their own NRC or passport number. If either one is already registered, the form will not accept it.
Why am I seeing "pending approval" after signing in?
New accounts are checked by an administrator before they can be used. You will be able to continue once your account is approved.
My proof of payment was rejected. What now?
Open the registration or batch, read the reason given, and upload a new, clear copy of the proof.